Privacy Policy
Last updated: August 1, 2025
1. Introduction
At IIT Hour, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively referred to as the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us. The personal information we collect may include:
- Name, email address, and contact details
- Login credentials
- Educational information and academic history
- Payment information (processed through secure third-party payment processors)
- Profile information (profile picture, bio, preferences)
- Communications with us
2.2 Usage Data
We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:
- Device and browser information
- IP address and location data
- Usage patterns and interactions with the Service
- Learning analytics and progress data
- Time spent on various features
- Performance in tests and assessments
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Service
- Improve, personalize, and expand our Service
- Understand and analyze how you use our Service
- Develop new products, services, features, and functionality
- Communicate with you about updates, security alerts, and support
- Provide customer support and respond to inquiries
- Process transactions and send related information
- Personalize learning experiences and recommendations
- Track and analyze usage and trends to improve your experience
- Detect, prevent, and address technical issues and security breaches
4. How We Share Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the following types of cookies:
- Essential Cookies: Required for the operation of our Service.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service.
- Functionality Cookies: Enable us to personalize content and remember your preferences.
- Targeting Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@iithour.com
Address: 8th Floor, A Block, Sai Crystal, Plot No 45/52/52A, Sector 35 D, Kharghar Navi Mumbai 410210